Community Guidelinesπ€
This is how we keep Benni a good place to be.
Benni exists to help people get things done and help pros get paid β without drama.
These guidelines apply to profiles, job posts, reviews, business listings, and in-app messages.
If you use Benni, you agree to follow them.
Jump to:
1. Be Human. Be Respectful.
Talk to people like you'd talk to them in real life.
That means:
- β’No harassment, abuse, threats, or hate speech
- β’No bullying, intimidation, or aggressive behaviour
- β’No creepy messages or unwanted advances
If someone says "no" or stops replying β take the hint.
2. Keep Messaging Clean & Professional
In-app messaging is for discussing jobs β not being weird.
Allowed:
- β’Asking questions about the job
- β’Discussing timelines, pricing, and scope
- β’Clarifying details
Not allowed:
- β’Spam or mass messaging
- β’Pressure tactics ("book now or else")
- β’Soliciting unrelated services
- β’Sending offensive or explicit content
- β’Asking users to move off-platform for scams or dodgy deals
We may review messages only when reported to enforce these guidelines.
3. Be Honest in Listings & Profiles
What you post should be real.
That means:
- β’No fake profiles
- β’No misleading qualifications
- β’No stolen photos or content
- β’No pretending to be licensed if you're not
- β’No exaggerated claims you can't back up
If your trade requires licensing or insurance β you're responsible for having it.
4. Job Posts: Be Clear, Not Clickbait
Customers should:
- β’Describe the job honestly
- β’Avoid bait-and-switch scope changes
- β’Respect pros' time
Posting fake jobs, test jobs, or fishing for free advice isn't cool.
5. Reviews: Keep Them Fair
Reviews help the community β when they're real.
Do:
- β’Review based on actual experience
- β’Keep it factual and respectful
Don't:
- β’Post fake reviews
- β’Retaliate with revenge reviews
- β’Offer incentives for positive ratings
- β’Review yourself (yes, people try)
We may remove reviews that violate these rules.
6. Payments & Agreements Happen Off Benni
Quick reminder:
Don't:
- β’Benni does not handle payments
- β’Benni does not enforce agreements
- β’Ask Benni to chase payments
- β’Threaten users over disputes
- β’Use the platform to pressure or extort
If there's a disagreement, handle it calmly and directly.
7. Safety First
We encourage everyone to:
- β’Meet in public when appropriate
- β’Verify details before work starts
- β’Trust your instincts
If something feels off β report it. In emergencies, contact local authorities first.
8. Zero Tolerance Stuff
Immediate action may be taken for:
- β’Scams or fraud
- β’Impersonation
- β’Hate speech or discrimination
- β’Threats of violence
- β’Sexual exploitation or abuse
- β’Illegal activity
This can mean content removal, account suspension, or permanent bans.
9. Reporting & Enforcement
See something off? Report it in-app.
When we review reports, we may:
- β’Remove content
- β’Issue warnings
- β’Suspend or ban accounts
We try to be fair β but we prioritise community safety over second chances.
10. Final Word
Benni works because people respect each other. If you're here to do good work, pay fairly, and treat people right β you're welcome. If you're here to scam, harass, or cause chaos β this isn't your place. Let's keep it solid π€
Thanks for being part of the Benni community π
Got questions or want to report something? We're here.
Contact Us