Your Data, Your Control
Plain English. No legal jargon. Here's how we handle your information.
Our Commitments to You
The stuff that actually matters
Private Conversations
Your messages are only visible to you and the person you're chatting with.
You Control Your Data
View, download, update, or delete your personal information from your account settings.
Real Deletion
Request account deletion anytime. After a 30-day grace period (in case you change your mind), your personal data is permanently removed.
No Data Selling
We don't sell your personal information to advertisers or third parties. Ever.
Your Data Rights
What you can do with your information
Access Your Data
Request a copy of all the data we have about you.
Correct Mistakes
Update or fix any incorrect information in your profile.
Delete Your Data
Request account deletion with a 30-day cooling-off period.
Stay Informed
We'll notify you of any significant changes to how we handle data.
What We Collect & Why
Only what's needed to make the platform work
Account Information
- Email address β to verify your account and send important updates
- Name β so others know who they're working with
- Phone number (optional) β for notifications if you opt in
- Profile photo β optional, helps build trust
Service Providers Only
- Business name & ABN β to verify your business and display on your profile
- Service areas & categories β to match you with nearby customers
- Trade licenses & credentials β to verify your qualifications
- Verification documents β uploaded for admin review (stored securely)
- Portfolio & project photos β to showcase your work
- Pricing & availability β so customers know what to expect
Activity Data
- Messages β stored securely, only visible to conversation participants
- Job posts & quotes β visible to relevant parties only
- Reviews & ratings β help others make informed decisions
Technical Stuff
- Device info β to keep your account secure and prevent fraud
- Consent preferences β to remember your choices
Last updated: January 2026