How We Verifyπ
Because "trust me bro" isn't good enough when someone's rewiring your house.
We go beyond the basics. ABN checks, licence verification, profile reviews, and ongoing monitoring β so you can focus on getting stuff done.
Finding a tradie shouldn't feel like a gamble π°
Whether you're getting a leaky tap fixed or renovating your whole kitchen, you deserve to know the person you're hiring is actually qualified. That's why we don't just take people's word for it β we check the receipts.
Our Verification Process
Four layers of checks. No shortcuts. No "she'll be right."
ABN Verification
Is this business legit?
We check every provider's Australian Business Number against the official ABN Lookup β the free public view of the Australian Business Register.
What we check:
- Business name matches what they told us
- ABN is active (not cancelled or deregistered)
- GST registration status
- Business location aligns with their service areas
Licence Verification
Are they actually qualified?
For trades that require licensing in NSW, we verify against the official Service NSW licence register. Because 'my uncle taught me' isn't a qualification.
What we check:
- Valid contractor or tradesperson licence
- Appropriate qualifications for claimed services
- Licence is current and not suspended
- Matches the type of work they're offering
Profile Review
Does everything add up?
Our team manually reviews provider profiles before they go live. We're looking for red flags, inconsistencies, and anything that smells off.
What we check:
- Profile information is complete and accurate
- Photos look genuine (not stock images)
- Service descriptions are realistic
- No copied content from other providers
Ongoing Monitoring
Verification isn't a one-time thing
We don't just check once and forget. Licences expire. Businesses close. Things change. We keep watching.
What we check:
- Regular ABN status checks
- Licence expiry monitoring
- Review pattern analysis
- Community feedback tracking
Beyond Verification
Checking credentials is just the start. Here's how we keep the community safe.
Real Reviews Only
Reviews come from actual jobs. No fake 5-stars from your mum.
Community Reporting
See something weird? Report it. We investigate every concern.
Instant Suspension
Serious issues? We don't wait. Account suspended, questions later.
Verified Badge
Look for the tick. It means we've done our homework.
Real talk: We're not perfect
We do everything we can to verify providers, but we can't guarantee every interaction will be flawless. Licences can expire between checks. People can have bad days. Things happen.
What we can promise is that we take verification seriously, we act fast when issues are reported, and we're constantly improving our processes.
You should still do your own due diligence. Check reviews. Ask questions. Get multiple quotes. Trust your gut. We're here to help, not to replace common sense.
Your Part in This π€
We verify the pros. You verify the fit. Here's how to make smart choices: